Make transactions easy and secure with Face ID, Touch ID, and Fingerprint Authentication.
Update your personal info, such as address, email, or phone on the go.
Turn off lost or stolen cards immediately, and back on if found.
Whoa! What’s this $100 withdrawal? Setup custom alerts sent to your phone or email.
Stay up-to-date on your credit by having on demand access to your FICO Score.
Access up to 24 months of eStatements and tax documents for your accounts.
Make RDC your new BFF. Deposit checks with your mobile device just by taking a picture.
Get it all done on the go. Internal, external, and person-to-person transfers.
View balances, make payments, and other account activity on your time.
Stay up-to-date on your credit by having on demand access to your FICO Score.
Stay alert with custom notifications sent to your phone or email.
Set up one-time or regularly scheduled bill payments.
If your card is lost or stolen, you can turn it on or off immediately.
Update your own personal info, such as address, email, or phone on the go.
Your security matters, which is why we use two factor authentication when you login.
Running low? Reorder checks.
View up to 24 months of eStatements and get tax documents for each of your accounts.
Deposit checks right with your mobile device just by taking a picture.
Make transactions easy and secure with Face ID, Touch ID, and Fingerprint Authentication.
Secure messaging about your accounts.
Locate all Canvas & Co-op Shared Branches.
Internal, external, and person-to-person transfers.
You’ll be checking your balances in a matter of minutes with our Canvas Online Services.
Within minutes you’ll be banking on the go with our Canvas Mobile App.
No. You can register from either a computer or your mobile device (consumer and business).
Yes. The above URL is Canvas’s consumer address and it is safe to login to.
Primary Owner
Joint Owner(s)
Business
Yes. You will need to have a username of six characters or more. The username is not case sensitive and doesn’t need numbers or symbols.
Yes. Both owners will go through the registration process using their information (last four of SS# and DOB).
You may use the “Forgot or Reset Password” option to reset your password.
You may use the “Forgot Username” option to retrieve your username.
Yes. After four invalid login attempts your account will be locked and the following message will display: "You are locked out of your account. Use the “Forgot or Reset Password” option to unlock your account.
Yes. After four invalid login attempts both logins will be locked and the following message will display: "You are locked out of your account. Use the “Forgot or Reset Password” option to unlock your account.
Yes. This is an important security feature that protects your information. There are a few situations when an authorization code will be required.
Yes. You will need to visit the closest Canvas branch or contact us to set up access to another Canvas member’s account in your “Transfer to” options (if not set up already). You can then select “Canvas Transfers” from the menu option and then select the member’s account (“ALT ACCT”) from the “Transfer to” drop down menu. There are no limits in place for Account to Account, Account to Loan transfers or transfers to internal accounts (monthly transaction limits may apply).
There are no limits in place for Account to Account, Account to Loan transfers or transfers to internal accounts (monthly transaction limit may apply). Open end loan advances will depend on the available balance.
Select the “Externally” from the menu option, then choose “Add Account.” Have your external account information (routing and account number) available and follow the validation steps displayed after adding your external account.
Yes, external transfers may be scheduled; however, a $500.00 limit applies for the first 30 days of the initial account add. After 30 days, the limit is $1,000.00. This can be accessed through “Externally” from the menu option. The external account will need to be added prior to transferring (can take 3-5 days to verify).
Yes, external transfers may be scheduled; however, a $500.00 limit applies for the first 30 days of the initial account add. After 30 days, the limit is $1,000.00. You are able to “pull” money from your other financial institution and deposit it to your Canvas account through the “Externally” from the menu option. The external account will need to be added prior to transferring (can take 3-5 days to verify).
No, use “To Friends” from the menu option when transferring money to someone that does not bank at Canvas (see below).
You may use the transfer “To Friends” menu option to send money to someone who is not a Canvas member; however, a $500.00 daily limit applies. Select the “To Friends” option from the menu. Click “Send Money”; complete the “Pay To” and “Send Method” boxes. Complete the amount, and add a note (only the recipient can respond). Click submit, and verify the information on the transfer summary screen; click confirm.
No. You only need the recipient’s name, email address or mobile phone number.
Yes. Funds may not be available for immediate withdrawal, and your account must be in good standing.
Yes. The daily limit is $25,000.00.
Yes. The daily limit is $5,000.00.
Yes and no. Bill pay is free if three or more bills are paid every month. If fewer than three bills are paid in a month, there will be a $3.95 charge.
Picture Pay allows you to take a picture of your bill without having to input the payee and address. You will still need to input the amount and date the bill needs to be paid and submit your payment.
Yes. The daily limit is $5,000.00.
No. There is no monthly fee regardless of the amount of payments. There is no fee for standard delivery. However, fees apply depending on the expedited delivery option.
Yes. Access the alerts section from the settings menu (cog/wheel at the top right). Select “configure” (desktop), or click on the email/phone icon (mobile), and enter your email and phone number; click save. Select the amounts and the email/text icons you wish to have enabled.
Typically alerts are received in real time.
Yes. This feature only impacts future point of sale and ATM transactions. Any previously authorized transactions will be paid, and any recurring transactions you had previously set up will still occur.
Yes. You can disable the card to prevent future purchases; however, you will have to contact us or visit the nearest Canvas location, and speak with a representative to cancel your card.
You can access up to 24 months of statements.
Yes. You can access your tax documents by clicking on “E-Statements” from the menu options. 1098 First Mortgage Interest Statements will need to be requested by phone, in person, or by using the “Message Us” feature from the menu options.
Yes. You can access your FICO Score from the menu options.
Yes. Place stop payments on a single or range of checks. There is a $27.00 stop payment fee for each stop payment or range of checks. Stop payments are valid for six months.
Yes. You can update your address, phone number, and email by selecting “Update Profile” from the menu options.
- iOS devices (iOS 8+) - iPhone, iPad, iPod and iWatch are supported.
- Android Smartphones (OS 4.2+).
We will generally support the most current and previous releases of the following SmartwebApps: Internet Explorer, Mozilla Firefox, Google Chrome, Safari (for Mac Operating Systems only), and Microsoft Edge.
Generally, the most current and prior release of the following browsers are supported: Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.
No. Canvas will never contact you asking for your personal information.
Use the “Forgot Username” or “Reset Password” to change your password, or contact us immediately.
Yes. You can send a secured message to the Canvas team using the “Message Us” feature from the menu options. Our Canvas staff will respond to your request through secured messaging.
Yes. However, an authorization code will be required if you are logging in with an unknown device/IP Address. Only U.S. phone numbers are eligible to receive text or voice messages when accessing an authorization code. Codes cannot be emailed or sent to an international phone number.
Yes. The mobile app is available for download in most countries. However, only U.S. phone numbers are eligible to receive text or voice messages when accessing an authorization code.
No. You only need an active membership savings account.
Yes. You can view the front and back images of your cleared checks. Select “Account Reporting” (desktop) from the menu option or type “draft” in the search bar (mobile).
No. Checks deposited through RDC, a branch or ATM are not viewable via online/mobile banking. However, prior to the deposit, you can take a photo of your check(s) and attach an image to your transaction(s).
First time check orders must be placed with a representative either through “Message Us” from the menu options, calling Canvas, or visiting the nearest Canvas branch.
Up to 365 days or 500 transactions, whichever is less, may be viewed.
Quicken and QuickBooks only. Checking, Savings, Credit Cards and Lines of Credit accounts are eligible for export either in a QFX (Quicken), QBO (QuickBooks), or CSV file.